Thursday, March 19, 2020

Randolph libraries offer curbside pick-up, service by phone

ASHEBORO – The Randolph County Public Library system may be closed to the public due to the threat of Coronavirus/COVID-19, but readers, viewers and listeners can still get books, DVDs and audiobooks as the library moves to curbside pick-up of items requested online or by phone.

To request items, search the library catalog at  www.randolphlibrary.org and place holds with your library card or REAL2 student ID, or call your local library. You don’t have to have a specific title in mind – for example, if you need books for your children, call the library and a staff member can select some for you.

Deliveries among the libraries continue, so you can still receive an item even if it’s not located at your local branch.

When your requested material is retrieved, a library staff member will call you to arrange pick-up in pre-packaged bags already checked out to you. Pick-up procedures may vary from library to library.

Library staff also are available to respond to inquiries by phone, including general questions, assistance accessing library electronic resources such as ebooks and downloadable audiobooks, and research assistance including history/genealogy requests.

Reach the participating libraries as follows:

  •         Asheboro, 336-318-6801, 9a.m.-5 p.m. Monday-Friday
  •         Archdale, 336-431-3811, 9 a.m.-5 p.m. Monday-Friday
  •         Franklinville, 336-824-4020, Noon-6 p.m. Monday and Thursday; 11 a.m.-2 p.m. Wednesday
  •         Liberty, 336-622-4605, 9 a.m.-5 p.m. Monday-Friday
  •         Randleman, 336-498-3141, 10 a.m.-4 p.m. Monday-Friday
  •         Seagrove, 336-873-7521, 9 a.m.-2 p.m. Monday-Friday.

And don’t forget the library’s array of digital resources, including ebooks, downloadable audiobooks, and e-magazines, and children’s resources such as the NC KIDS Digital Library and the Tumble Book Library, available at www.randolphlibrary.org/digitalmedia.html. Research resources, including genealogy/history databases Heritage Quest and North Carolina Historical Newspapers, are available at www.randquest.org.

If you don’t have a library card or REAL2 student ID, you can register for a card by phone to access digital resources.

Look for more service innovations from the library in the coming days.

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